Frequently Asked Questions

Have questions? We’ve got answers.

Q:How do I know you have received my order?

Once you make your order you will get a confirmation email with your order details, If you do not sure you get that email you should check your inbox and spam.

Q:When will I receive my order?

The items are leaving the warehouse 2-4 working days from that moment and on, it’s up to mail services. Usually it take up to 4 weeks from day of order.

Q: How do I check the status of my order?

In order to check status order you should go to: MY ACCOUNT

Q: How it works

Sticko is a unique and innovative mounting system that allows you to secure phones/tablets/glasses/key chains to every smooth surface, from your car windshield to your fridge door.
Watch the video on your right to see how it works.

 

Q :Which Phones and Tablets Work Best With Sticko?

Sticko is a universal device works not only with all phone but with lots of other devices. It comes down to:
Size – Is there a flat area on the back of your phone, the size of a HALF of a credit card?
Material – Is your phone made out of common materials (plastic/metals)?
Texture – Is your phone smooth, or low-grain, textures?
If you answered yes on those questions, you can be happy.

Q :Does it Work With My Case?

There are many cases spanning different materials, textures, and shapes. It is nearly impossible for us to identify a set of rules that will guarantee that Sticko is compatible.

It comes down to:

Size – Is there a flat area on the back of your phone, the size of a HALF of a credit card?

Texture – Is this area smooth, or low-grain, textures?

If you answered yes on those questions, you can be happy.

Sticko works on every glossy surface, we developed a Sticker that makes every flat surface in to  glossy one.

With every Sticko you get 2 free stickers!

NOW you can make your case and any other chosen place glossy and good to use;

If you like more than two stickers you can always order the – Stickers Pack(link)

So If its low-grain use one of the stickers provided, it will work on any non-smooth/glossy surfaces such as

 low-grain surface made of: with no sticker with sticker
plastic  ?  V
silicone  ? V
rubberized hard case  ?  V
heavy duty  ?  V
wood  ?  V
carbon fiber  ?  V
metal  ?  V

Sticko will not adhere on cases made of: leather and neoprene. Usually crystal candy, rhinestone and heavy duty cases will not have enough smooth surface for Sticko. Textured surfaces require caution

Preliminary Compatible Phones and Tablets If you don’t see your phone or tablet on the list, please leave a comment, or contact us and ask.  It’s likely that we haven’t been able to get our hands on your specific model, yet.

Remember if there a flat glossy area on the back of your phone, the size of a HALF of a credit card it will work. If its low-grain, texture just use the sticker provided.

 

Phones, Tablets and Devices Which we are Currently Reviewing

  • Asus Memo Pad Smart
    Asus Nexus 7
    2nd and 3rd generation Apple iPods (eg. A1318 / A1288)
    BlackBerry Curve 9300
    Blackberry Curve 9360
    HTC One X+
    HTC EVO 4G LTE
    Motorola Defy Pro
    Nokia E5
    Nokia Lumia 810
    Nokia Lumia 920

Q:What is the recommended temperatures for Sticko?

Sticko is made out of a special U.V protected and heatproof material so it will stay strong even in the harshest conditions like a hot car in the middle of summer.
Sticko is design-engineered to hold in extreme temperatures ranging from -20F (-29C) to 120F (49C), but should initially be applied in temperatures above 40F (4C).
How strong is the suction?
Sticko may be small but it’s a lot stronger than it looks. When attaching it to an item that is hanging it can hold more than 2kg.

Q:Is sticko secure?

Yes! We have done extensive testing over bumps, windy roads, oceans waves and 10 hour road trips. Sticko will keep your smart phone or any other item secure.
STICKO’s patented design also dampens shock and vibration by using Two plastic spacers adding stability to your phone while driving and helping to extend the life of your phone.

Q:Is sticko really the smallest most portable phone mount?

It sure is! sticko weighs under an ounce and is small enough to fit in your pocket and go with you everywhere.

Q:Will sticko work on my mirror?

Yes Sticko will work great on your mirror.

Q:Will sticko adhere on any flat surface?

We recommend fixing Sticko to dry, clean, smooth, non-porous surfaces like glass, mirrors, glossy plastic, glazed ceramic tiles, etc.
If its rigged use the stickers provided.

Q:Will your suction cups work on any surface?

Always test suction cups before hanging valuable or fragile items.

Q:How did Sticko become the suction cup experts?

Zuckerim spent 10 months developing, designing, and testing many different prototypes of Sticko. We tested out different materials, different sizes and different designs until we found the perfect combination so that Sticko will be simple, strong and look cool in all its uses, especially when connected to your smart phone.

Sticko’s instructions:

0. Sticko comes with a string and headphone jack that you can attach right to your phone and a lobster clamp that can be attached to any keychain like your car keys that way it’s available to use.

1 Clean the surface you wish to apply the Sticko to and make sure it is smooth. It won’t adhere well to a dirty surface.

2 Make sure the suction cup itself is clean and free of any debris.

3 Moisten the inner rim of the suction cup. You can do this by wetting your finger under running water and rubbing it lightly it beneath the suction cup rim or simply licking it ; don’t get it too wet. This moisture helps the suction cup adhere more readily to a surface.

4 Press the STICKO onto the window or other smooth surface you want it to attach to. Make sure you press it down all the way against the surface.

5 Release STICKO slowly. This creates a vacuum effect inside the suction cup, allowing it to adhere. If it shows signs of releasing its grip, press it to the surface again until it stays fast. Give it a gentle tug to make sure it is holding tightly.
To remove Sticko:
simply pull up and toward you to break the suction just from the surface and not from your phone.